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View All ONE SPOT, ONE SPOT Returns FAQs

FAQ Categories / Tax: ONE SPOT Returns

Who can the local government contact for assistance and information related to ONE SPOT processing?

The primary contact is through: ONESPOT@revenue.alabama.gov

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Will a local government be provided a return when no payment has been authorized by the taxpayer?

The ONE SPOT system will allow returns to be filed with ACH Debit and ACH Credit method payments only. The system will not allow an ACH Debit taxpayer to complete their return filing without completing the necessary information to authorize the ACH Debit payment. The ACH Credit payment is separate from the ONE SPOT system and must be initiated by the taxpayer through their banking institution. Returns successfully submitted for ACH Debit and ACH Credit taxpayers will be exported to the local government.

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Can tax return data be provided directly to a local government’s third party administrator?

Upon the completion of the Third Party Designation Form, ALDOR can provide the returns, payments and payment data files to the authorized third party administrator.

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What will the local government need to download return data files?

A computer with internet access.

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