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  • How do I make a payment to the Collection Services Division?

How do I make a payment to the Collection Services Division?

Follow the instructions at the bottom of the most recent billing letter you receive from the Collection Services Division. If you have any questions, contact a Revenue Compliance Officer by calling 334-353-8096. Checks or money orders should be made payable to the Alabama Department of Revenue. Always write your assessment number and account number on the check. When using a social security number, mask the number using the following format: XXX-XX-1234.

Mail your payment to the following address:
Alabama Department of Revenue
Collection Services Division
P. O. Box 327820
Montgomery, AL 36132-7820

To make payments and view your account online, visit My Alabama Taxes.

Need to visit in-person? Click here to locate your nearest Taxpayer Service Center location and make an appointment.

Related FAQs in Make A Payment, My Alabama Taxes

Follow the instructions at the bottom of the most recent billing letter you receive from the Collection Services Division. If you have any questions, contact a Revenue Compliance Officer by calling 334-353-8096. Checks or money orders should be made payable to the Alabama Department of Revenue. Always write your assessment number and account number on the check. When using a social security number, mask the number using the following format: XXX-XX-1234.

Mail your payment to the following address:
Alabama Department of Revenue
Collection Services Division
P. O. Box 327820
Montgomery, AL 36132-7820

To make payments and view your account online, visit My Alabama Taxes.

Need to visit in-person? Click here to locate your nearest Taxpayer Service Center location and make an appointment.

In most cases this change must be initiated through the EFT Unit.  Please contact a representative for additional information at 1-877-256-2447 or 334-353-7659.

Please contact the Alabama Department of Revenue at 1-800-322-4106.

Yes, but payments must be cancelled the same day by 4:00 p.m. Central Time, while the status of that request shows as “Pending”.  Click on the pending request, then click the “Withdraw” link then the “Confirm” button.

Yes, but only if the unpaid billing or assessment has not been transferred to the ADOR’s Collection Services Division (CSD).  If the unpaid liability has been transferred to CSD, please contact the CSD at (334) 242-1220 to inquire about available payment methods.

The first time you Sign Up to use My Alabama Taxes (MAT), you will need your tax account number, Sign On ID, Access Code. You must have a valid tax account number with the Alabama Department of Revenue to use the MAT payment system; or, if your tax payment does not require a tax account number, you must have filed a tax return with the ADOR within the past three years.