All refunds are not automatically approved. Some returns must be reviewed by an examiner. This review generally requires additional information to be submitted. If you have not received your refund within 8-10 weeks of filing, then your refund may have been stopped for review. You will receive a letter requesting additional information or verification of your return or identification. Please check your return to make sure your name, address and social security number on your return are correct.
Allow at least six weeks after filing your return, then check the status of your refund using one of the following sources: 1) go to our website at www.myalabamataxes.alabama.gov, 2) call our 24-hour toll-free refund hotline at 1-855-894-7391, or 3) call our daytime refund status line at 334-309-2612. Once your refund has been issued, the message will include a specific issue date.