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Frequently Asked Questions

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How do I change my payment method from ACH credit to ACH debit?
Can I cancel an EFT payment through the ADOR’s my Alabama taxes system? If so, how?
Can I e-pay an outstanding billing invoice or assessment I received from the ADOR?
What information is needed in order to log-on the system to make a payment?
Can I pay local taxes for all jurisdictions online?
What happens if I don’t have a computer?
What happens if I refuse to pay electronically?
How do I close my account?
Does my tax account registration expire?
One of the web pages is not working, what are some things that I can check?
If returns were previously remitted under one tax type (C-corporation form 20c) and an election was made to convert to another tax type (S-corporation form 20s), will I be able to make payments under my new election?
Why is the system not giving me the option to make my payment?
If I submit my payment before the due date, when will my payment be deducted from my bank account?
If I file multiple returns, can I make a single payment?
What are the submission dates for making my payment?
Should I receive a payment confirmation number?
How do I reset my password?
Where do I find my sign on ID and access code?
Is the website secure?
How do I know if I am doing the right thing with my taxes?
How do I make a supplemental payment?
Why do we have to pay electronically?
What are the system requirements?
Which taxes must be paid electronically?