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  • What if I determine there was a VIN or policy number discrepancy which cannot be resolved to where my insurer will return a correct “Confirmed” response through the online system?

What if I determine there was a VIN or policy number discrepancy which cannot be resolved to where my insurer will return a correct “Confirmed” response through the online system?

The insurer should be asked to visit www.besuretoinsureal.com to provide the department confirmation of coverage on the vehicle for the requested verification date as shown on the verification notice. The confirmation should be provided on the insurer letterhead and submitted from the insurer’s email address indicating the response is being provided directly from the insurer.

The insurer should be asked to visit www.besuretoinsureal.com to provide the department confirmation of coverage on the vehicle for the requested verification date as shown on the verification notice. The confirmation should be provided on the insurer letterhead and submitted from the insurer’s email address indicating the response is being provided directly from the insurer.
Related FAQs in Liability Insurance, VIN or Policy Discrepancy
The local licensing office or Property Tax Division should be contacted to answer this question at (334) 242-1525.
An MLI verification notice is mailed to the address on the vehicle registration and/or emailed (if email address is available) to registrants asking for proof of insurance coverage for the vehicle on the verification date. If no response is received after 30 days from the MLI verification notice, the license plate has not been surrendered within 30 days or insurance cannot be verified by the DOR, a NOS is mailed to the registrant notifying them that their registration has been suspended.
The insurer should be asked to visit www.besuretoinsureal.com to provide the department confirmation of coverage on the vehicle for the requested verification date as shown on the verification notice. The confirmation should be provided on the insurer letterhead and submitted from the insurer’s email address indicating the response is being provided directly from the insurer.
The registrant should visit their local licensing official to surrender the license plate within thirty days of the MLI verification notice. Failure to surrender the license plate within 30 calendar days of the MLI verification notice will result in suspension of their vehicle registration.
Registrants are required to provide licensing officials with insurance information (policy number, NAIC #, policy type), including updates, when the vehicle is registered. This information is used by DOR to verify vehicle insurance using the Online Insurance Verification System (OIVS).
The registrant should visit their local licensing official to pay the required reinstatement fee ($200 for first suspension; $400 for second and subsequent suspensions) and provide evidence of current Alabama liability insurance coverage.