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Frequently Asked Questions

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How do I register for My Alabama Taxes? 
What credits are required to be pre-certified through My Alabama Taxes?
How do you claim a tax credit that requires pre-certification using My Alabama Taxes?
If I roll my money from a qualified 529 plan into another qualifying Alabama 529 plan, is the money exempt from Alabama taxes?
Can I cancel an EFT payment through the ADOR’s my Alabama taxes system? If so, how?
What tax types may be registered online via My Alabama Taxes?
I would like to begin filing and paying my withholding taxes electronically, where do I begin?
My check for withholding tax has not cleared my bank, what should I do?
What are the W-2 form filing requirements?
Do I need a withholding tax account number?
How do I change my banking information for electronic filing?
Electronic Payment Options Available
How can I check on my individual income tax refund?
How do I claim a business credit?
When are corporations required to pay electronically?
When is electronic funds transfer (EFT) filing required?
What do I need to do in response to the Business Privilege Tax Delinquent Notice?
Am I required to register a financial institution excise tax account?
How do I register for MAT?
How do I make a Payment for Business Privilege Tax?
Whom should I contact regarding the offset of my stimulus payment(s) or Social Security Benefits?
Can I set up a payment plan?
How can I view previous estimate payments I have made?
How do I make a payment, can I pay online?
How can I avoid having my federal income tax refund intercepted for payment of my state tax debt?
How do I make a payment on My Alabama Taxes (MAT)?
Can I apply for an extension to file my return?
Can I file my Alabama Individual Income Tax Return electronically from my home using my personal computer?
Where’s my refund because I have not received it yet?
I received a letter stating I needed to verify my return, but I cannot find the link in My Alabama Taxes, what should I do?
I received a letter stating I needed to verify my return but I cannot find the link in My Alabama Taxes, What do I do?
Can I pay my income taxes due with a credit card?
Can I pay my income taxes online?
Does Alabama offer a payment plan option?
How do I change or update my address?
How do I obtain a copy of my return? I don’t see it on My Alabama Taxes
Does Alabama have a simplified or EZ form?
I do not see my tax return on My Alabama Taxes, how do I obtain a copy of my return?