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Frequently Asked Questions

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Does Alabama allow a credit for Pass-Through Entity taxes paid to other states?
How do I know if I might be a victim of identity theft?
What if I was affected by the IRS Get Transcripts breach?
What should I do if my SSN is compromised or I suspect that I am a victim of tax-related identity?
I have received an ID Confirmation Quiz. What do I do now?
What if my return is rejected because ALDOR already received it?
How do I know that ALDOR received my tax return?
Will the Alabama Department of Revenue notify the U.S. Department of the Treasury’s Bureau of the Fiscal Service-Debt Management of any changes to my balance for payments I make to the Alabama Department of Revenue?
My spouse and I filed a joint tax return and our refund was offset for a debt that only my spouse owes. How can I get my portion of the refund back?
What is the legal authority to take my federal tax refund and apply it to my state debt?
What is the Treasury Offset Program (TOP)?
Whom should I contact regarding the offset of my stimulus payment(s) or Social Security Benefits?
What should I do if my Form W-2 is incorrect?
I am in the military and a legal resident of Alabama, but I do not live in Alabama. Do I have to pay Alabama income tax?
I am in the military and not a legal resident of Alabama. If my spouse and/or I also have civilian jobs in Alabama, should we report that income to Alabama?
What expenses are deductible as Adoption Expenses?
MAT says a return is missing for a tax period, but I was not required to file a return that year, what should I do?
What is the address for mailing my return?
Who must file an Alabama Individual Income Tax Return?
How do I order forms?
Questions about a garnishment
What filing status should I claim on my return?
Have you received my return? I mailed it.
What income is exempt from Alabama income taxation?
What income must I report on my Alabama return?
What interest income is exempt from Alabama taxation?
What is Alabama’s Individual Income Tax Rate?
What is the Alabama First Time and Second Chance Home Buyer Savings Account?
Can I set up a payment plan?
What personal exemptions am I entitled to?
Who qualifies as my dependent?
How can I view previous estimate payments I have made?
How can I avoid having my federal income tax refund intercepted for payment of my state tax debt?
How do I make a payment, can I pay online?
How soon will the federal refund that was offset show on my account?
How do I make a payment on My Alabama Taxes (MAT)?
How will I know if my federal tax refund or payment was intercepted to pay a state debt?
I have a payment plan in effect with the Alabama Department of Revenue. Will my federal refund still be offset?
I paid the Alabama Department of Revenue in full, but my federal refund was still offset. What should I do?
How can I contact the IRS?
What is an offset?
If I am a victim of identity theft, what should I do?
If I have other questions about my Alabama Individual Income Tax Return, who should I contact?
Whom should I contact regarding the offset?
I have questions about a bankruptcy, who should I contact?
I have questions about a garnishment, who should I contact?
Can I apply for an extension to file my return?
Will the Alabama Department of Revenue charge me any fees if my federal refund is offset to my state income tax debt?
I received a billing letter or my payment is not showing on my account, but I’ve already made a payment. What should I do?
Can I file my Alabama Individual Income Tax Return electronically from my home using my personal computer?
How do I obtain a copy of my W2?
Can my Alabama Individual Income Tax Return be filed electronically?
My employer went out of business, or will not give me a W-2 form, what should I do?
What does it mean when the website says that my return is being held for W2 matching?
How can I get Alabama tax forms?
What should I do with an incorrect, torn or damaged refund check?
Where’s my refund because I have not received it yet?
Who do I call if my refund is taken by another state agency?
If I am not a resident of Alabama, but earned income from Alabama sources, am I required to file an Alabama tax return?
Can I deduct childcare expenses on my Alabama Individual Income Tax Return?
Does Alabama allow an adjustment for Firefighter’s Insurance premiums?
Does Alabama allow an adjustment to a Health Savings Account (HSA) like the IRS?
I received a letter stating I needed to verify my return, but I cannot find the link in My Alabama Taxes, what should I do?
How much is the Alabama standard deduction?
If I file using the Married Filing Jointly filing status on my federal return, do I have to file a joint Alabama return?
If I itemize on my federal tax return, do I have to itemize on my state return?
Is the “Head of Family” filing status in Alabama the same as the “Head of Household” filing status for federal purposes?
Should I itemize my deductions, or should I use the standard deduction?
What are the limitations on my IRA deduction?
When should I file my Alabama Individual Income Tax Return?
How do I find general tax forms?
Questions about a bankruptcy
Have you received my return? I filed it electronically.
I received a letter stating I needed to verify my return but I cannot find the link in My Alabama Taxes, What do I do?
MAT says a return is missing for a tax period, but I was not required to file a return that year.